Alhambra Patronato Ticket

WhatsApp Image 2026-02-15 at 5.17.48 PM (1)

WhatsApp Image 2026-02-15 at 5.17.49 PM (1)

IMPORTANT INFORMATION

As a consequence of the closure, on February 5, 2026, of the Alhambra and Generalife Monumental Complex and the Andalusian Monuments, due to the weather alert, we inform you that in the coming days the automatic refund of the amount corresponding to the affected tickets will be carried out.

This refund will be issued via the same payment method used for the purchase, without requiring any further action from the user. For any additional information or questions related to this process, please contact us via email at tickets.alhambra@iacpos.com .

The Board of Trustees of the Alhambra and Generalife fully identifies with the values of excellence and good governance in carrying out its activities as an administrative agency. It also maintains a firm commitment to Granada and to responsible, high-quality tourism, always acting with a clear dedication to sustainability and the conservation of this exceptional heritage.

We apologize for any inconvenience this situation may have caused and appreciate the understanding of all visitors.

Partial closure of the Courtyard of the Golden Room in the Nasrid Palaces

Due to works in the restoration of its roof, the Patio del Cuarto Dorado will remain with a continuous protection that will hide the entrance facade of the Comares Palace.

Important

It is mandatory to present your original ID or passport to access the monumental complex.
Punctuality in access to the Nasrid Palaces.
Bring your ticket with QR code in physical or digital format .
Children under 12 years of age must bring their corresponding (free) ticket.

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5. The delimited areas of the monument: Nasrid Palaces, Generalife Palace and Alcazaba will only be visited once.

6. If your ticket includes a visit to the Nasrid Palaces, the purchase or collection of tickets at the monument’s ticket offices must be done at least one hour before the time assigned for the visit to the Nasrid Palaces.

7. Backpacks larger than 40 x 40 cm are not allowed.

8. Baby strollers are not allowed in the Nasrid Palaces, Generalife Palace and Alcazaba. They must be left in the designated cloakroom.

9. The use of selfie sticks and/or flash is not permitted in the Nasrid Palaces and/or enclosed spaces.

10. The use of a tripod is not permitted.

11. Filming and photographic reports will require prior authorization from the PAG.

12. Animals are not allowed, with the exception of guide dogs, therapy animals, or social assistance animals. In all cases, animals must be identified according to current regulations.

13. Except in designated areas, smoking is prohibited throughout the entire monumental complex.

14. Eating and drinking are only permitted in designated areas, outside the public visit route.

15. In the entrances and different areas of the premises, the instructions of the Control and Information staff, as well as the Security staff, must be respected.

16. All visitors must behave appropriately during the visit, respecting the spaces they visit and avoiding disturbing the rest of the public as much as possible.

17. All others contemplated in the regulations specific to this monumental complex. https://www.alhambra-patronato.es/patronato/normativa .

18. It is recommended to wear comfortable footwear, preferably flat and closed to avoid falls, slips or trips, since some areas to be visited have an irregular surface, such as cobblestones, steps of different heights and dirt floors.